Privacy & Security Policy

This notice discloses the privacy and security practices for www.pedifix.com and applies solely to information collected by this web site. Below are the policies that we feel are important to insure your privacy and security.  Please remember, we are not your doctor.  We are an educationally driven resource for foot and ankle information and products.  Please contact your doctor if you are unsure of any health condition.

Security and Confidentiality

PedIfix.com is not HIPPA compliant and is not prepared to receive confidential or personal health information. We ask that you do not forward confidential health information to us by email, chat, or any other method. 

We only have access to information you voluntarily provide to us, and we use that information to respond to you regarding the reason you contacted us. Information received by our website, including, but not limited to email addresses and telephone numbers, are never remarketed. We will never pass your name, address, email, or telephone number on to any third party, unless required by law.

We use Google Analytics to analyze the audience of the website and improve our content. No personal information is collected from Google Analytics. For further information on the privacy policy concerning Google Analytics, please go here, http://www.google.com/policies/privacy/.

PediFix.com does use first party cookies. First party cookies are used to assign you a session ID while on our site. Session IDs are extremely helpful in that they are used to enable you to complete your order. 

PediFix.com honors 'do not follow' requests where possible, with the exception of first party cookies to establish a session ID and Google Analytics cookies. No other follow mechanisms are employed.

Unless you ask us not to, we may contact you via email or phone in the future to tell you about specials, new products or services, or changes to this privacy policy.

We recognize that your health information is highly sensitive. Individuals looking for answers to health care problems can be put at risk by information that is incorrect, misleading, or merely profit oriented without regard for the individual's welfare.  Our goal at PediFix is to limit your risk by establishing ethical guidelines, site security and consumer privacy

Doctor-Patient Relationship

We are an educational resource and cannot take the place of your doctor. The following are specific steps that we take to prevent the impression of a doctor-patient relationship.

All PediFix employees are trained to help you understand your possible diagnosis and to select the most appropriate product for that diagnosis. Employees cannot determine your specific diagnosis and can only guide you to our knowledge base articles that may help you determine your diagnosis. PediFix employees are not doctors or medical personnel and cannot help you with individual medical issues.

We cannot answer specific clinical questions by chat, email, phone, blog, or any other means. All clinical questions should be directed to your doctor or other health care provider.

PediFix does not maintain a medical record.

Misleading Or Deceptive Claims

PediFix.com strives to communicate clearly and effectively.  We ask that you contact us with any question(s) regarding information on our site that you feel is misleading or deceptive.

Financial Security

We do not store your credit card information. When you make a purchase on PediFix.com your financial information is used exclusively for that one transaction. For this reason, you will be charged the full amount of your order, even if one of your items is backordered. We feel that your financial security is more important than storing your payment information so that we can charge you later for a backordered item. PediFix.com uses 256-bit strong SSL encryption to provide safe and secure management of your financial information and to process credit card transactions. PediFix.com has been evaluated and deemed PCI compliant.

Access to & Control Over Your Information

You can do the following at any time by contacting us via email or calling 1-800-PediFix:

• See what data we have about you if any
• Change or correct any data we have about you
• Have us delete any data we have about you
• Express any concern you have about our use of your data
  
  

We value any and all feedback from our customers. Our goal is to provide you with the most accurate content in a manner that is appropriate to your needs.  We look forward to your comments.